ACRS is committed to providing the highest levels of customer service - this includes protecting the privacy of our registered cablers. We recognise that the information given to us is of a personal nature and ACRS has a comprehensive company privacy policy which reflects this.  We are bound by the Commonwealth Privacy Act 1988, which sets out a number of principles concerning the protection of personal information. 

Personal information:
Personal information is any information or an opinion (whether true or not) about you. It may range from the very sensitive (e.g. medical history or condition) to the everyday (e.g. address and phone number). It would include the opinions of others about your work performance (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by us in connection with your possible work placements. Personal information includes sensitive information.

Sensitive information:
Sensitive information is a special category of personal information. It includes information such as:

• racial or ethnic origin;
• membership of a professional or trade association or membership of a trade union;
• criminal record;
• health or disability (at any time);

Sensitive information can, in most cases, only be disclosed with your consent.

Who will be collecting your personal and sensitive information?

• Your personal and sensitive information will be collected by ACRS for its own use.

Contact Details:
If you wish to contact us about your personal or sensitive information you should contact
Privacy Coordinator
Tel:    1300 667 771
Fax:    (02) 9744 1830
Email:     This e-mail address is being protected from spam bots, you need JavaScript enabled to view it during normal office hours which are 9.00am - 5.00pm

How your information will be collected:
Personal and sensitive information will be collected from you directly when you fill out and submit one of application forms or any other information in connection with your application to us for registration.

Personal and sensitive information will also be collected when:

• we receive the results of any competency or other test;
• we receive any complaint from or about you;
• we receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved;
• you provide us with any additional information about you.

How your information will be used:
Your personal and sensitive information may be used in connection with:

• our management of any complaint, investigation or inquiry in which you are involved - most likely to be through the ACMA investigation team;
• any insurance claim or proposal that requires disclosure of your personal or sensitive information.

Your personal and sensitive information may be disclosed to:

• any person with a lawful entitlement to obtain the information, such as the ACMA.

If you do not give us the information we seek:

• we may be unable to register you as a cabler;

Customer Information:
Customer information may be disclosed to:

• Any person with a lawful entitlement to obtain the information;
• Management of any compliant investigation or inquiry in which the customer may be involved;

Wrong Information:
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.

In some cases we may impose a moderate charge for providing access to personal or sensitive information. We will not charge you simply because you lodge a request for access.

ACRS WEBSITE DISCLAIMER

The information contained in this site is for general information purposes only. The information is provided by Australian Cabling Registration Services (ACRS), and while we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the site, or the information, products, services, or related graphics contained on the site for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this site.

Through this site you are able to link to other Internet Sites which are not under the control of ACRS. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the site up-and-running smoothly. However, ACRS takes no responsibility for, and will not be liable for, the site being temporarily unavailable due to technical issues beyond our control.